basa1's Privacy Policy
How your personal information is collected, used, and protected — basa1's full privacy policy is discussed in detail here.
Last Updated: January 2026. This privacy policy applies to all users of the basa1 platform. By using the site, you are considered to have accepted all the terms of this policy. If you have any questions, contact us at [email protected].
Introduction and Purpose
basa1 is a safe and reliable online gaming platform for players in Bangladesh. We place the highest importance on the privacy of our users' personal information. This privacy policy ("Policy") describes how basa1 ("we", "our", or "platform") collects your information, how it is used, with whom it is shared, and how it is kept secure.
This policy applies to the basa1.cam website and all its associated services. By using the site, creating an account, or using any service, you are agreeing to this privacy policy. If you disagree with any part of this policy, please refrain from using our site.
We are committed to never selling your information to any third party, and to using it only for the purposes described in this policy. We fulfil our responsibilities in accordance with Bangladesh's data protection laws and international privacy standards.
What Information We Collect
We collect only the information that is necessary to provide our services. The different types of information are described below:
2.1 Information You Provide Directly
When you register with basa1 or use our services, you provide the following information yourself:
- Full name and date of birth (for age verification — applicable only to those aged 21 and above)
- Email address and contact information
- Mobile number (for bKash, Nagad, Rocket, Upay payments)
- Payment-related information (bank account number, mobile banking details)
- Identity verification documents (copy of national ID card or passport — where applicable)
- Any messages or information provided when contacting us
2.2 Automatically Collected Information
When you visit our site, certain information is collected automatically:
- IP address and device identification information
- Browser type, operating system, and device information
- Date and time of site access and which pages were visited
- Usage information obtained through cookies and tracking technologies
- Gaming activity logs (bets, wins, losses, transaction history)
2.3 Information Received from Third Parties
In some cases, we may receive information from third-party sources, such as transaction confirmation information from payment processors (bKash, Nagad, Rocket) and information received from identity verification agencies.
How We Use Your Information
We use your information for the following purposes:
3.1 Service Delivery and Operations
- Creating, managing, and securing your account
- Processing deposits and withdrawals (minimum deposit ৳200, minimum withdrawal ৳800)
- Managing bonuses and promotions, such as a welcome bonus of 100% on the first deposit up to ৳5,000
- Providing VIP program and cashback benefits
- Personalising the gaming experience
3.2 Legal and Regulatory Compliance
- Age verification (applicable to those aged 21 and above)
- Managing anti-money laundering (AML) processes
- Fraud detection and prevention
- Implementing responsible gaming policy
3.3 Communication and Support
- Sending important account-related notifications
- Providing 24/7 Bengali live chat support
- Sending payment confirmations and transaction updates
- Sending promotional offers and updates with your consent
3.4 Site Improvement and Analytics
- Analysing and improving the user experience
- Identifying and resolving technical issues
- Monitoring and optimising site performance
Information Sharing and Third Parties
basa1 never sells your personal information to third parties. However, information may be shared in the specific circumstances listed below:
4.1 Service Provider Partners
We work with certain trusted service providers who assist in operating our platform. These include payment gateways (bKash, Nagad, Rocket, Upay), technology and cloud service providers, identity verification agencies, and game providers (such as Pragmatic Play, Spribe, JILI, PG Soft). All these partners operate under strict confidentiality agreements.
4.2 Legal Requirements
We may be required to disclose information in accordance with the laws of Bangladesh or an order from a competent court or regulatory authority. Information may also be provided to relevant authorities to prevent fraud, money laundering, or other illegal activities.
4.3 Business Transfers
If for any reason basa1's business operations are restructured or assets are transferred, your information may pass to the new authority. In that case, the terms of this privacy policy will continue to apply.
4.4 International Data Transfers
Our technology infrastructure may be operated on servers located in various countries. For international data transfers, we ensure appropriate protective measures are in place and follow international data protection standards.
Data Security Measures
We use the industry's highest standard technologies and methods to keep your information secure.
5.1 Technical Security
- SSL encryption (SSL/TLS) — all data transmission takes place over encrypted channels
- Stored data protection through 256-bit AES encryption
- Firewall and Anti-DDoS protection systems
- Regular security testing and vulnerability assessments
- Multi-factor authentication option
5.2 Administrative Security
- Access to sensitive information restricted to authorised staff only
- Regular data protection training for staff
- Strict confidentiality agreements (NDA) with third parties
- Rapid response plan in the event of a data breach
5.3 Payment Security
We do not store your full payment card or bank account details on our servers. Payment processing is handled entirely by organisations that comply with PCI-DSS standards. All transactions via bKash, Nagad, Rocket, Upay, and bank transfer are completed securely.
Cookies and Tracking Technologies
basa1 uses cookies and similar technologies to improve the quality of its services. Cookies are small data files stored in your browser.
6.1 Types of Cookies
- Essential Cookies: Required for the core functionality of the site — login sessions and security. These cannot be disabled.
- Functional Cookies: For remembering your preferences and settings (language, game preferences).
- Analytics Cookies: For analysing and improving site usage. Data is collected in aggregate and anonymous form.
- Performance Cookies: For monitoring the site's speed and technical performance.
6.2 Cookie Controls
You can control or delete most cookies by going into your browser settings. However, please note that disabling essential cookies may cause some site features to not work properly, and you may have difficulty logging in or making transactions.
Data Retention Period
We keep your information only for as long as it is needed:
- Account Information: For the entire period your account is active and for the legally required period after it is closed.
- Transaction Records: Generally 5 to 7 years in accordance with financial regulatory obligations.
- Gaming History: For a defined period after account closure in accordance with applicable rules.
- Cookie and Session Data: Session cookies are deleted when the browser is closed; persistent cookies are deleted after their set expiry period.
- Support Communications: For a limited period after the issue is resolved.
After the defined period, your personal information is securely deleted or anonymised so that you can no longer be identified in any way.
Your Rights and Controls
You have the following rights over your personal information:
- Right of Access: The right to know what information we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances (where there is no legal obligation to retain it).
- Right to Restrict Processing: The right to request that processing of your information be limited in certain circumstances.
- Right to Portability: The right to receive your information in a structured format.
- Right to Object: The right to object to certain uses of your information.
- Right to Withdraw Consent: The right to opt out of marketing communications at any time.
To exercise these rights, write to [email protected] or contact our 24/7 live chat. We will generally respond to your request within 30 working days.
Age Verification and Protection of Minors
basa1 strictly provides services only to those aged 21 and above. We do not knowingly collect or store information from any person who is a minor.
At the time of registration, we take age verification steps. If we believe a user is under 21 years of age, that account will be suspended immediately and the relevant information will be deleted.
If you believe a minor is using our platform, please let us know at [email protected].
Policy Changes and Updates
We may update this privacy policy from time to time. Revisions may be made due to new legal requirements, changes to our services, or changes in best practices for data protection.
For significant changes, we will notify you in the following ways:
- A notification will be sent to your registered email address
- A notice will be displayed when you access the site
- The "Last Updated" date at the top of this page will change
Continued use of the site after changes will constitute your agreement to the new policy. We recommend visiting this page regularly.
Contact Us
If you have any questions or concerns about this privacy policy or your personal information, please contact us:
Visit our other policy pages for more information: